The Leader in Emergency Response and Property Damage Restoration
Signal Restoration = Relentless Customer Service
Signal Restoration is a world-class property restoration general contractor, providing relentless customer service throughout North America and the Caribbean. We understand the importance of reducing downtime, minimizing interruptions and preventing further loss of revenue. Our mission is to immediately and consistently deliver exceptional results whenever and wherever disaster strikes. Signal Restoration is always On Call.
Signal Restoration Services is a leading disaster restoration contractor specializing in fire, water, storm, mold, hurricane, earthquake, emergency, and reconstruction services as well as Cap Ex work to existing structures. Our success has been achieved by maintaining high quality standards, solid business ethics and a prompt, comprehensive response to the needs of our customers.
Our most significant advantage is our people: thoroughly screened, trained and certified, our employees comply with OSHA standards and regularly receive re-certification training on safe workplace procedures and hazardous materials handling. Our highly trained Signal representatives have been instrumental in the success of our customer service record. Our licensed personnel have the experience, expertise and resources to complete your project in a timely and professional manner.
After meeting with several reputable firms, we chose Signal Restoration to perform the work. Signal completed the project not only within budget but ahead of schedule. Any changes that were requested were done immediately and without hesitation. I would recommend Signal restoration for any size remediation or mitigation project based on my experience with them.
- Joseph L. Flannigan, Director of Engineering, 9/11 Memorial & Museum
Thank you for demonstrating your amazing knowledge, details, team work and most of all, going beyond the call of duty to assist us in the operation. Your management team were amazing whenever we had questions and concerns. … The best part of it all, was the hospitality mentality that your team demonstrated day after day.
- Marisol C., General Manager, Embassy Suites by Hilton
Signal Restoration was founded in 1972, in Troy, Michigan, as a local restoration company. Mark Davis and Frank Torre purchased Signal in 2012 and immediately transformed the company into a commercially-focused restoration company performing projects from coast to coast. Davis and Torre acquired and successfully integrated additional restoration companies in California, New York, and Kansas City. Simultaneously, Davis and Torre recruited some of the most talented professionals in the restoration industry. The combination of organic growth, bolt-on acquisitions, recruiting best in class talent, and focusing on delivering relentless customer service has yielded remarkable growth.
In 2015, Mark and Frank purchased the PuroClean franchise network to better service Signal’s clients through PuroClean‘s robust distribution model.
Over the past 8 years, Signal has grown into one of the largest and most respected restoration contractors in North America.
Signal’s Leadership Team is comprised of some of the most talented individuals in the restoration and reconstruction industry:
Mark W. Davis
Mark W. Davis is the Co-CEO of Signal Restoration Services and Chairman & CEO of PuroClean. Since acquiring Signal in 2012 and PuroClean in 2015, Davis has grown both Signal and PuroClean exponentially. He is co-founder and former CEO of Belfor North America. Under the leadership of Davis, Belfor grew from its US origins as Rocky Mountain Catastrophe in Denver, Colorado from one office and 33 employees to 52 offices and 1,700 employees in eight years. During this major growth and early consolidation period in the industry, Davis was a young entrepreneur who successfully disrupted the then stagnant restoration industry. Davis sold his shares in Belfor to Franz Haniel & Cie, GmbH in Germany and left the industry for a few years while fulfilling a non-competition agreement. In 2009, Davis became CEO of InStar Services Group. He was recruited to turn around a failing company that had suffered major financial losses in 2007 and 2008. Davis led a successful financial turnaround in the first year which resulted in a $16 million positive swing in net profit. He sold his shares in 2011 with a plan to search for a strong platform restoration company to scale similar to Rocky Mountain Catastrophe. He found that company in Signal Building Company. In 2012, Davis and his business partner Frank Torre purchased Signal Building Company in Troy, Michigan. They immediately changed the name to Signal Restoration Services and recruited some of the best talent in the restoration industry. Within the first two years, Davis grew Signal’s revenue and profit by a multiple of more than 20 times. In 2015, Davis and Torre purchased PuroSystems, Inc., and the PuroClean Global franchise brand. Since then, PuroClean has doubled in size to 300+ locations and is emerging as an innovative and customer service driven leader in the US & Canada. PuroClean is now the fastest growing restoration franchise company in North America. Mark graduated from the University of Nebraska - Lincoln with a Bachelor of Science degree in Business Administration. He lives in Michigan with his three children. Mark is a Director for Junior Achievement and a member of the Young Presidents Organization.
Frank Torre is Co-CEO of Signal Restoration, which he acquired with Mark Davis in 2012. Prior to this, Torre was President & CEO of Torre & Bruglio, Inc., one of the largest commercial horticultural architecture and construction services firms in North America. Founded in 1982, the award-winning Torre & Bruglio Inc. amassed an impressive portfolio of national clients, sports venues and historic properties.
Davis and Torre purchased PuroSystems, Inc., and the PuroClean Global franchise brand on September 28, 2015. Together with Signal, PuroClean is emerging as an innovative and customer service driven company in the US & Canada. With more than 300 locations and a 2020 ranking as #121 in the Franchise 500 list of the World’s Top Franchise Companies (out of 5,000+ franchise companies), PuroClean is the fastest growing restoration franchise company in North America.
Frank serves on the Executive Board of the Dallas based Tenet Healthcare system. He is also Chairman of the Board of Directors of the Detroit Medical Center’s Rehabilitation Institute of Michigan and was appointed by the Governor of the State of Michigan to serve on the prestigious Michigan Natural Resources Trust Fund Board. He is also the Chairman of Boys Hope Girls Hope of Detroit, a non-profit organization which helps underprivileged youth with scholarship and education, raising over $5 million with his support.
Torre has been recognized as one of the most powerful business leaders in Michigan by Business Magazine and received the International Institute of Metropolitan Detroit’s Heritage Hall of Fame award. Frank Torre, in collaboration with Roger Penske, owner of Team Penske and the Penske Automotive Group (PAG), maintains a major role in the annual Detroit Grand Prix races, a professional auto racing event which is held on Detroit’s Belle Isle that brings together public and private communities and international attendance.
President & COO
Chad has approximately 10 years in the property restoration and remediation industry, joining Signal in 2013. Chad initially lead the California operations and now leads the company as President and COO, overseeing the executive teams responsible for strategy, operations, and business development. Before Signal, Chad served as President of a textile cleaning company for 3 years, leading the operations within the restoration industry. Chad continues to be an entrepreneurial leader stemming from his co-founding of Direct Distribution LLC, a beverage distribution company and exclusive provider of Red Bull Energy Drink in Southwest Michigan, for which he owned and operated for 10 years before selling the company in 2010.
Executive Vice President – National Team
Allen has 25 years’ experience in project management and restoration and has lead Signal’s National Large loss team since joining in 2012. Allen and his team manage any complicated and/or large-scale restoration projects to completion. Prior to joining Signal, Allen held similar positions and responsibilities at InStar Services Group and A&B Fire Protection. Allen has licenses and certifications including: IICRC – Water Restoration Technician (WRT), IICRC– Applied Structural Drying (ASD), and Asbestos Contractor/Supervisory Certification.
Anthony has over 15 years of experience in the construction industry. As Chief Financial Officer and Chief Operating Officer for Affiliated Restoration Group, LLC. and Express Remediation & Reconstruction, LLC., Anthony was responsible for managing the finances and overseeing the day-to-day administrative and operational functions of the company. Anthony joined Signal in 2020, when Express merged with Signal. Prior to Express, Anthony served as Founder and Chief Executive Officer of Trisagion & Associates, Inc. and Chief Business Development Officer for Samco Group Corp., which were both large scale labor and supervision providers for Restoration General Contractors across the United States and Mexico. Anthony graduated from DeVry University as a member of the Business Honor Society, Sigma Beta Delta with a Bachelor of Science in Business Administration with an emphasis in Business Information Systems. Anthony is OSHA10 certified and also holds licenses as a Mold Remediator Contractor in the states of Texas and Florida.
LEED AP, Executive Vice President – Large Loss Sales
Brian has 30 years of experience in the construction industry and over 20 years specifically in insurance commercial construction, restoration, and reconstruction. As an Executive Vice President – Large Loss Sales, Brian is responsible for developing and maintaining strategic client relationships as well as managing insurance construction projects. Brian joined Signal in 2020, when his company, Express Remediation & Reconstruction, LLC, merged with Signal Restoration Services. Prior to Express, Brian served in similar roles at several construction companies including: Interstate Restoration, Jim Black Construction, LVI Services Inc, Insurance Contractors & Assoc, American Building Contractors, and Best Construction. Brian has led teams that have produced over $1.3 B in construction in his career and specializes in managing large scale projects within the US and Internationally. Brian graduated from Arizona State University - Business Defense Language in Spanish and holds several certifications including: Institute - Spanish licensed EPA Asbestos Building Inspector (AHERA) and holds several certifications including LEED AP, HAAG Commercial & Residential Roofing Inspector #201701429, General Contractor Class B, General Contractor Class C, IICRC, WRT, ASCR, Asbestos Awareness Training, Mold Mitigation Expert Certificate, OSHA30, and OSHA HAZWOPER 40. Brian is a proud veteran and served in the US Army as a military intelligence officer.
Executive Vice President
Bryan has been in the insurance property claims industry for 20 years, working both as an adjuster and restoration contractor. Bryan is a lead estimator for Signal and also serves as a project manager on some of the industry’s largest projects. Bryan joined Signal in 2012 after serving similar roles for two other restoration firms, including InStar Services Group, and serving as an independent adjuster for Reid, Jones, McRorie & Williams, Inc. Bryan held several licenses including: Property and Casualty Licensed Adjuster – Texas, Non-Resident Property and Casualty Licensed Adjuster – Florida & Texas, Asbestos Handling, National Flood Insurance Program Certified Adjuster, and USAA Certified Adjuster. He currently holds several certifications including: IICRC – Water Restoration Technician (WRT), and IICRC– Applied Structural Drying (ASD).
Executive Vice President – Large Loss Sales
Dan has over 35 years of experience in the construction industry and over 20 years specifically in insurance commercial construction, restoration, and reconstruction. As an Executive Vice President – Large Loss Sales, Dan is responsible for developing and maintaining strategic client relationships as well as strategizing on company sales. Dan joined Signal in 2020 when Express merged with Signal. As co-founder and President of Express, Dan was responsible for providing executive leadership as well as managing Large Loss Commercial Sales. Prior to Express, Dan served in similar roles at several construction companies including: Interstate Restoration, CSI Restoration, Belfor, Rocky Mountain Catastrophe, MA Mortenson, Johnson Brothers Construction, Resource Construction, and Chen Northern. Dan has led teams that have produced over $1.6 B in construction in his career and specializes in managing large scale projects within the US and Internationally. Dan graduated from the University of Wyoming with a degree in Civil Engineering and is OSHA30 certified.
Managing Director - Insurance Solutions Group
David joined Signal Restoration in March of 2017 as Managing Director of Signal’s Insurance Solutions Group. David uses his 45 years of experience in the industry to maintain strong relationships with insurers, adjusters, consultants and insureds to assist Signal’s clients in resolving contentious claim situations. Prior to joining Signal, David had a long career working for insurance brokers, including Willis Towers Watson, Aon Risk Services, Johnson & Higgins, Alexander & Alexander, and risk divisions of AIG. David has advocated on behalf of his clients on some of the largest and most complex property claims in the insurance industry.
National Director – Operations
Derrick has over 20 years of experience in the insurance restoration and environmental industries. Derrick started at age 16 as a mitigation technician and advanced his career as a project manager, team leader, and general manager at Rocky Mountain CAT and Belfor. As a young entrepreneur, he founded Horizon Restoration in Denver and grew it from start up to $6 Million in revenue, eventually selling to Mark Davis. Prior to taking on the role of Director of Operations at Signal, Derrick was the Operations Manager for Signal in Puerto Rico, managing high profile projects resulting from Hurricane Maria. Derrick is a licensed EPA Asbestos Building Inspector (AHERA) and holds several certifications including IICRC – Water Restoration Technician (WRT), IICRC– Applied Structural Drying (ASD), EPA Lead Risk Assessor, IAQA Certified Indoor Environmentalist (CIE), IAQA Certified Microbial Investigator (CMI), and IAQA Microbial Remediation Supervisor.
Chief Business Development Officer
Keith recently joined Signal as an executive focusing primarily on business development after spending 20+ years with Alacrity Services in both operational and business development roles. Keith is in charge of managing Signal’s relationships with current and prospective clients including sales, marketing and account management teams. In addition to leading business development at Alacrity, Keith also used his years of experience in consulting and project management to manage field activities of the company and participate in the implementation of new programs. Keith previously worked as a Cost Engineering Consultant, and has extensive experience in cost engineering, workflow design, and contractor management. Keith graduated from Virginia Tech with a degree in Civil Engineering.
Membership & Certifications
RIMS (Risk Insurance Management Society)
PLRB (Property Loss Research Bureau)
NAHB (National Association of Home Builders)
IICRC (Institute of Inspection, Cleaning and Restoration Certification): Master Cleaner & Restorer on Staff; Water, Sewage & Fire Damage Restoration; Mold Remediation; Smoke & Odor Control
RIA (Restoration Industry Association) – certified restorer on staff
CRA (Cleaning and Restoration Association)
EPA (Environmental Protection Agency) – lead certified
NSC (National Safety Council)
OSHA (Occupational Safety and Health Association): 30 HR and HAZWOPER Ceritifed
NASCLA (National Association of State Contractors Licensing Agency)