The Leader in Emergency Response and Property Damage Restoration

Signal Restoration = Relentless Customer Service

Mission

Signal Restoration is a world-class property restoration general contractor, providing relentless customer service throughout North America and the Caribbean. We understand the importance of reducing downtime, minimizing interruptions and preventing further loss of revenue. Our mission is to immediately and consistently deliver exceptional results whenever and wherever disaster strikes. Signal Restoration is always OnCall.

Company Profile

Signal Restoration Services is a leading disaster restoration contractor. We specialize in fire, water, storm, mold, hurricane, earthquake, emergency, and reconstruction services as well as full-service roofing and Cap Ex work. Our success has been achieved through high-quality standards, solid business ethics, and prompt response to our customers’ needs.

Our most significant advantage is our people. Thoroughly screened, trained, and certified, our employees comply with OSHA standards. They also regularly receive re-certification training on safe work procedures and hazardous materials handling.

Our highly trained Signal representatives have been instrumental in the success of our customer service record. Our licensed personnel have the experience, expertise, and resources to complete your project in a timely and professional manner.

Within four days, our associates affected by the damage began returning to their restored offices and workstations. We had always thought highly of [Signal’s] operations, but this experience of responsiveness, thoroughness and professionalism deserves to be specifically noted.

- Roger S. Penske,
Chairman, Penske Corporation

After meeting with several reputable firms, we chose Signal Restoration to perform the work. Signal completed the project not only within budget but ahead of schedule. Any changes that were requested were done immediately and without hesitation. I would recommend Signal restoration for any size remediation or mitigation project based on my experience with them.

- Joseph L. Flannigan,
Director of Engineering, 9/11 Memorial & Museum

History

Signal Restoration was founded in 1972, in Troy, Michigan, as a local restoration company. Mark W. Davis and Frank Torre purchased Signal in 2012. They immediately transformed the company into a commercially focused restoration company performing projects from coast to coast. 

Davis and Torre acquired and successfully integrated additional restoration companies in California, New York, and Kansas City. Simultaneously, Mark and Frank recruited some of the most talented professionals in the restoration industry and built key Strategic Partner Relationships. One of those being with PuroClean, a franchise network with over 350 locations to better service Signal’s clients through PuroClean’s robust distribution model.   

In 2020, Signal and Express Remediation & Reconstruction, LLC. joined forces to expand the company’s industry expertise in reconstruction, roofing, large loss sales, national accounts, and enhanced geographic coverage.  

The combination of mergers, bolt-on acquisitions, recruiting best-in-class talent, establishing Strategic Partner Relationships, and delivering Relentless Customer Service has yielded remarkable growth.

Leadership

Signal’s Leadership Team is comprised of some of the most talented individuals in the restoration and reconstruction industry:

Mark W. Davis

Co-CEO

Mark W. Davis is the Co-CEO of Signal Restoration Services and Chairman & CEO of PuroClean. Since acquiring Signal in 2012 and PuroClean in 2015, Davis has grown both Signal and PuroClean exponentially. He is co-founder and former CEO of Belfor North America.

Under the leadership of Davis, Belfor grew tremendously from its US origins as Rocky Mountain Catastrophe in Denver, Colorado. From one office and 33 employees, they grew to 52 offices and 1,700 employees in eight years.

During this major growth, Davis was a young entrepreneur who successfully disrupted the then-stagnant restoration industry. Davis sold his shares in Belfor to Franz Haniel & Cie, GmbH in Germany. He then left the industry for a few years while fulfilling a non-competition agreement.

In 2009, Davis became CEO of InStar Services Group. He was recruited to turn around a failing company that had suffered major financial losses in 2007 and 2008. Davis led a successful financial turnaround in the first year resulting in a $16 million net profit.

He sold his shares in 2011 and searched for a strong platform restoration company similar to Rocky Mountain Catastrophe. He found that company in Signal Building Company.

In 2012, Davis and his business partner Frank Torre purchased Signal Building Company in Troy, Michigan. They immediately changed the name to Signal Restoration Services and recruited some of the best talent in the restoration industry.

Within the first two years, Davis grew Signal’s revenue and profit by a multiple of more than 20 times. In 2015, Davis and Torre purchased PuroSystems, Inc., and the PuroClean Global franchise brand. Since then, PuroClean has doubled in size to 300+ locations. PuroClean is now the fastest-growing restoration franchise company in North America.

Mark graduated from the University of Nebraska – Lincoln with a Bachelor of Science degree in Business Administration. He lives in Michigan with his three children. Mark is a Director for Junior Achievement and a member of the Young Presidents Organization (YPO.)

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Frank Torre

Co-CEO

Frank Torre is Co-CEO of Signal Restoration Services and the Vice Chairman of PuroClean, a national residential disaster restoration services company with locations across the United States and Canada.

Following the acquisition of Signal Restoration Services in 2012 and PuroClean in 2015 with his business partner Mark Davis, Signal’s revenue and profits grew by a multiple of more than 20 times, while PuroClean has doubled in size to 300+ locations to become one of the fastest-growing restoration franchise company in North America.

Previously, Frank Torre was the Founder and CEO of Torre & Bruglio, Inc., a company founded by Frank with just one truck, and became one of the largest commercial landscape architecture and construction services firms in North America.  Together with its subsidiaries, Torre & Bruglio, Inc., Torre Golf Management, Inc., and Torre & Bruglio Athletic Division, Inc. amassed an impressive portfolio of national clients around the country including sports venues and historic properties which include some of the region’s most iconic landmarks, such as the construction of the Detroit Tigers Athletic field at Comerica Park.

Outside of his role as Co-CEO of Signal Restoration Services and Vice-Chairman of PuroClean, Frank Torre serves on the Executive Board of the Dallas-based Tenet Healthcare Systems.  He is also the Chairman of the Board of Directors of the Detroit Medical Center’s Rehabilitation Institute of Michigan (RIM) and Chairs RIM Foundation, an organization that is dedicated to promoting the rehabilitation of people with life-altering disabilities and injuries through research, education, and community programs and activities.  Under his tenure, the Hospital has become one of the top rehabilitation institutes in the country, which has enabled it to identify and pursue programs that advance medical research and help develop cutting-edge treatments that improve the health of those living with disabilities.

Frank was appointed by the Governor of the State of Michigan to serve on the prestigious Michigan Natural Resources Trust Fund Board and was recently appointed to serve on the Board of Directors of the Detroit Regional Chamber of Commerce.

Frank Torre’s commitment to excellence, relentless customer service, and dedication to professionalism have earned him an impressive array of Industry Awards and Honors, including being recognized by DBusiness Magazine as one of the most powerful business leaders in Michigan (for 2018, 2019, 2020).  Frank was also the recipient of the International Institute of Metropolitan Detroit’s Heritage Hall of Fame Award.

Outside of his numerous public and private commitments, Frank Torre is actively involved with several charities and educational programs which reflect his deep ties to the community.  He serves as the Chairman of Boys Hope Girls Hope of Detroit, a non-profit organization that helps underprivileged youth with scholarship and education, where his fundraising initiatives have contributed over $5 Million dollars to directly support the organization’s scholarship and educational initiatives.

For over two decades, Frank Torre has collaborated with his long-time client, Roger Penske, owner of Penske Automotive Group and Team Penske Racing, on the annual Detroit Grand Prix Races, a premier IndyCar Series race held on Belle Isle in Detroit, Michigan.

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Chad Howard

President & COO

Chad has approximately 10 years in the property restoration and remediation industry, joining Signal in 2013. Chad initially led operations in California and now leads the company as President and COO. He currently oversees the executive teams responsible for strategy, operations, and business development.

Before Signal, Chad was President of a textile cleaning company for 3 years, leading the operations within the restoration industry. Chad continues to be an entrepreneurial leader stemming from his co-founding of Direct Distribution LLC. The beverage distribution company is an exclusive provider of Red Bull Energy Drink in Southwest Michigan. Chad owned and operated the company for 10 years before selling it in 2010.

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Dan Dansby

Executive Vice President

Dan has 35+ years of experience in the construction industry and 20+ years in insurance commercial construction, restoration, and reconstruction. As an EVP, Dan is responsible for developing and maintaining strategic client relationships. He also handles company sales strategies.

Dan joined Signal in 2020 when Express merged with Signal. As co-founder and President of Express, Dan provided executive leadership as well as managing Large Loss Commercial Sales.

Prior to Express, Dan served in similar roles at several construction companies. These include Interstate Restoration, CSI Restoration, Belfor, Rocky Mountain Catastrophe, MA Mortenson, Johnson Brothers Construction, Resource Construction, and Chen Northern.

Dan has led teams that have produced over $1.6 B in construction so far throughout his career. He specializes in managing large-scale projects within the US and Internationally. Dan graduated from the University of Wyoming with a degree in Civil Engineering and is OSHA30 certified.

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Anthony Girges

Executive Vice President

Anthony has over 15 years of experience in the construction industry. He was CFO and COO for Affiliated Restoration Group, LLC. and Express Remediation & Reconstruction, LLC. As one of the founders of Express, Anthony managed the finances and day-to-day administrative and operational functions of the company.

Anthony joined Signal in 2020 when Express merged with Signal. Prior to Signal and Express, Anthony owned and operated his own company, which offered large-scale labor and supervision personnel to some of the largest and notable Restoration General Contractors across the US and Mexico.

Anthony graduated from DeVry University as a member of the Business Honor Society, Sigma Beta Delta. He earned a Bachelor of Science in Business Administration with an emphasis in Business Information Systems. Anthony is OSHA10 certified and also holds licenses as a Mold Remediation Contractor in the states of Texas and Florida.

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Keith Hemmer

Chief Business Development Officer

Keith joined Signal in 2020 to oversee business development. With 20+ years in the insurance restoration industry, he has spent many years developing and maintaining relationships with national accounts, insurance companies, property managers, and risk managers, with various operational and business development roles.

Keith is in charge of managing Signal’s relationships with current and prospective clients, overseeing the sales, marketing, and account management teams. Keith also relies on his years of experience in operations, consulting, and project management to enhance his role.

In his previous position at Alacrity Solutions, Keith managed the business development team and field activities of the company.  Keith was instrumental in the development and implementation of new programs for Alacrity.  Keith previously has worked as a Cost Engineering Consultant and has extensive experience in cost engineering, workflow design, and contractor management. He graduated from Virginia Tech with a degree in Civil Engineering.

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Ben Casey

President of US Roofing Systems

Ben has over 30 years of experience in construction and insurance-related large loss construction. As a Regional Construction Manager with Express, he supervises insurance construction projects from large loss cases and has averaged an annual product of $25M a year. His project types have covered a wide range of industries including commercial, hospitality, health care, and higher education both in the United States and Internationally.

Ben graduated with a Civil Engineering (Structural) degree from Canterbury University and CIT, New Zealand. Ben holds both a GC And Roofing license in Florida and has several certifications including USACE – Contractor Quality Control, HAZWOPER 40 hour, HAZWOPER 8 hour supervisor, and ISNETWorld Third-Party Safety. Ben is now President of US Roofing Systems which is a strategic brand partner of Signal and oversees all its operations.

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Allen Roney

Executive Vice President – National Team

Allen has 25 years’ experience in project management and restoration. He has lead Signal’s National Large loss team since joining in 2012. Allen and his team manage any complicated and/or large-scale restoration projects to completion.

Prior to joining Signal, Allen held similar positions and responsibilities at InStar Services Group and A&B Fire Protection. Allen has licenses and certifications including IICRC – Water Restoration Technician (WRT), IICRC– Applied Structural Drying (ASD), and Asbestos Contractor/Supervisory Certification.

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Bryan Newell

Executive Vice President - Estimating

Bryan has been in the insurance property claims industry for 20 years, working both as an adjuster and restoration contractor. Bryan is a lead estimator for Signal and serves as a project manager on some of the industry’s largest projects.

Bryan joined Signal in 2012 after serving similar roles for two other restoration firms, including InStar Services Group. He also served as an independent adjuster for Reid, Jones, McRorie & Williams, Inc.

He held several licenses including Property and Casualty Licensed Adjuster – Texas, Non-Resident Property and Casualty Licensed Adjuster – Florida & Texas, and Asbestos Handling. He’s also licensed in National Flood Insurance Program Certified Adjuster and USAA Certified Adjuster.

He currently holds several certifications including IICRC – Water Restoration Technician (WRT), and IICRC– Applied Structural Drying (ASD).

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Brian Schupbach

LEED AP, Executive Vice President – Large Loss Sales

Brian has 30 years of experience in the construction industry and 20+ years in insurance commercial construction, restoration, and reconstruction. As an EVP – Large Loss Sales, Brian is responsible for developing and maintaining strategic client relationships.

Brian also manages insurance construction projects. He joined Signal in 2020, when his company, Express Remediation & Reconstruction, LLC, merged with Signal Restoration Services. Prior to Express, Brian served in similar roles at several construction companies.

Those include Interstate Restoration, Jim Black Construction, LVI Services Inc, Insurance Contractors & Assoc, American Building Contractors, and Best Construction.

Brian has led teams that have produced over $1.3 B in construction in his career. Also, he specializes in managing large scale projects within the US and Internationally.

Brian graduated from Arizona State University – Business Defense Language in Spanish and holds several certifications. Those include Institute – Spanish licensed EPA Asbestos Building Inspector (AHERA). Also, Brian holds several certifications including LEED AP, HAAG Commercial & Residential Roofing Inspector #201701429, General Contractor Class B, and General Contractor Class C.

Other certifications include IICRC, WRT, ASCR, Asbestos Awareness Training, Mold Mitigation Expert Certificate, OSHA30, and OSHA HAZWOPER 40. Brian is a proud veteran and served in the US Army as a military intelligence officer.

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Marie Neal

Vice President - Marketing

Marie Neal joined the leadership team in early 2022. Over her 20+ year career as a Marketing leader, she’s worked across an array of industries including insurance, technology, financial services, consumer electronics, and more.

Marie previously served as the VP, Marketing Communications at Alacrity Solutions (formerly Worley Claims Services) leading an enterprise-wide rebrand, creating consistencies across all customer touchpoints, optimizing their go-to-market strategies, and establishing marketing best practices and processes. Prior to her time at Alacrity, she served as the Marketing Leader for a wholly owned subsidiary of Lowe’s Home Improvement where she formed the organization’s first marketing center of excellence, establishing new channels of outreach to customers, effectively conveying the brand’s story to the right audiences.

Marie is an avid reader, enjoys running, actively mentors and coaches young professionals and volunteers at her local food shelter. She resides in the Northern Virginia / Washington, D.C. area with her husband, two children and their golden retriever.

Marie holds a Bachelor of Science degree from Virginia Tech University and a Certification in Digital Marketing from Cornell University.

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David Passman

Managing Director - Insurance Solutions Group

David joined Signal in 2017 as Managing Director of Signal’s Insurance Solutions Group. David uses his 45+ years of experience in the industry to maintain strong relationships with insurers, adjusters, consultants, and insureds.

Prior to joining Signal, David had a long career working for insurance brokers. Those include Willis Towers Watson, Aon Risk Services, Johnson & Higgins, Alexander & Alexander, and risk divisions of AIG. David has advocated on behalf of his clients on some of the largest property claims in the insurance industry.

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Membership & Certifications

  • RIMS (Risk Insurance Management Society)
  • PLRB (Property Loss Research Bureau)
  • NAHB (National Association of Home Builders)
  • IICRC (Institute of Inspection, Cleaning and Restoration Certification): Master Cleaner & Restorer on Staff; Water, Sewage & Fire Damage Restoration; Mold Remediation; Smoke & Odor Control
  • RIA (Restoration Industry Association) – certified restorer on staff
  • CRA (Cleaning and Restoration Association)
  • EPA (Environmental Protection Agency) – lead certified
  • NSC (National Safety Council)
  • OSHA (Occupational Safety and Health Association): 30 HR and HAZWOPER Certified
  • NASCLA (National Association of State Contractors Licensing Agency)
  • Building Trades Association
  • Better Business Bureau
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