Project CategoryCatastrophe Response Disaster Recovery

Project LocationNew York City

Project DescriptionWhen Hurricane Sandy hit NYC in October 2012, 5 hospitals suffered severe water damage due to flooding.

Project Cost$ 135,000,000


The Problem

When Hurricane Sandy hit New York City in October of 2012, it dealt a crippling blow to the largest public health system in the US. Sandy’s impact was devastating, causing millions of dollars in catastrophic damages to NYC’s health system.

Five hospitals in the NYC health system sustained severe water damage due to flooding following Superstorm Sandy. Millions of gallons of water flooded the basements of the 5 hospitals, who then experienced severe water damage to their infrastructure as water spread to all clinical, patient care, and administrative office areas.

Impacted facilities included:

  • A 1200 bed unit hospital
  • A 371 bed unit hospital
  • A 991 bed unit hospital
  • A 1025 bed unit hospital
  • A 285 bed unit hospital

Severe water damage affected the medical support infrastructure, including hospital equipment, furniture and supplies.

Severe water damage also affected the hospital information technology infrastructure, including servers and computers storing thousands of patient and hospital records.

More so, water damage affected hundreds of thousands of paper patient and administrative records.


The Solution

Our Emergency Rapid Response Team (ERRT) mobilized immediately and was on site within two hours and deployed more than 500 emergency professionals to:

  • Extract millions of gallons of standing water and sewage that flooded the basements of the five healthcare facilities as part of the flood cleanup and flood damage restoration.
  • Inventory and remove contaminated and unsalvageable building materials.
  • Conduct demolition of impacted areas and all affected materials.
  • Provide dehumidification services.
  • Provide mold remediation and infection control measures.
  • Supply auxiliary electrical power and backup generators to maintain hospital facility operations during the restoration process.
  • Provide additional acclimatization to supply ventilation of the affected areas.
  • Remove and inventory all damaged and salvageable materials from the affected area.
  • Restore water damaged information technology systems.
  • Recover and restore all critical healthcare data.
  • Recover and restore thousands of salvageable paper documents, inventory and securely destroy all unsalvageable documents.
  • Repair and restore clinical, administrative, and patient care areas.
Bellevue Hospital NYC Hurricane Sandy Water Damage Catastrophe Response

Catastrophe Response by Signal

Signal Restoration Professionals completed the disaster cleanup following one of the most ravenous storms in NY history in record time. Signal restored the properties back to pre-loss conditions by completely rebuilding all damaged clinical and office areas, recovering and restoring the information technology systems, recovering thousands of patient and administrative documents, as well as demolishing, removing and structural rebuilding all impacted materials.

With proven experience and powerful results, Signal’s Rapid Response Team exceeded client expectations and delivered exceptional results by getting the hospital system facilities operational in record time.

From working with your insurance company to accelerate your claim, to delivering the highest quality professionals and processes to optimize your property, Signal will work with you every step of the way to rebuild and restore your property to its pre-loss state, no matter the size.

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